How Amazon links accounts
Amazon looks for shared details between accounts. Common links include:
- The same person, business, address, phone number, or bank account
- Logging in from the same device, computer, or network
- Staff, virtual assistants, or agencies who also work on other seller accounts
- A family member's or former partner's account
- An old account of yours that was suspended years ago
When more than one account is allowed
Amazon's starting point is one selling account per seller. It may allow more when there's a legitimate business need, such as separate brands or businesses. What it won't allow is a second account used to get around a suspension. If one account is deactivated, the others connected to it can be affected too.
How the appeal works
The order matters. Amazon generally wants the original problem resolved first:
- Identify the linked account. Amazon may not tell you which one it is. Think through everyone who has accessed your account or devices.
- If you control it, the violation on that account usually has to be fixed first. Your account can then follow.
- If you no longer control it, prove it: sale or transfer documents, a terminated contract with an agency, or proof the person no longer has access.
- If it isn't yours at all, show why: separate ownership, separate business records, and how the shared detail happened (for example, a shared office or a VA who worked for both).
Remove shared access before you appeal. Change passwords, remove old users, and stop using any device or VA connected to the other account. An appeal that says the link is gone while it's still active will fail.
Need help with this? See our amazon account suspended service, or send us your notice on WhatsApp.
Updated October 2026. DPBX Consulting is an independent consultancy, not affiliated with Amazon. Amazon's policies change; check Seller Central for the current rules on your account.